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Sendik's FOOD MARKET truly puts customers first

Published Thursday, May 01, 2008

“The customer is always right,” is an old retail adage that modern retailers often tweak to, “the customer is sometimes right.” Not Sendik's Food Market. This family owned and operated supermarket chain, based in Whitefish Bay, Wis., takes customer service to heart with a mission statement that focuses on how to provide the best grocery shopping experience, period. Employees are required to greet all customers they see, even if they are just walking past their station. Sendik's in-store bakeries exemplify this customer service promise. When a customer came to the Grafton in-store bakery looking for ...

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